Legal
Legal and company information
Empire is a business software platform. These documents explain how the software is provided, how accounts and data are handled, how plans and billing work, and the terms that apply when customers use Empire.
9 published documents · Last reviewed September 10, 2026
Using Empire
The agreement for using Empire software and the standards that apply to accounts, workspaces, integrations, and platform activity.
- Terms of UseThe terms governing use of the Empire website, customer workspace, software features, integrations, and related platform services.22 sections · Updated September 10, 2026
- Acceptable Use PolicyThe standards customers must follow when accessing Empire, uploading information, connecting integrations, or using platform functionality.9 sections · Updated September 10, 2026
Plans and billing
How software plans, subscriptions, one-time purchases, renewals, cancellations, and refunds are handled.
- Subscription and Purchase TermsHow Empire software plans, subscriptions, one-time software purchases, add-ons, billing, renewals, and account access are handled.11 sections · Updated September 10, 2026
- Refund & Cancellation PolicyRefund windows, cancellation rules, renewal refunds, software access changes, and how to submit a request.11 sections · Updated September 10, 2026
Data and security
How Empire handles personal information, protects the software, uses browser storage, and supports customer control of data.
- Privacy PolicyHow Empire collects, uses, stores, protects, and shares personal information when people use the website and software platform.16 sections · Updated September 10, 2026
- Security InformationAn overview of Empire's approach to account protection, infrastructure security, access controls, data handling, and customer responsibility.9 sections · Updated September 10, 2026
- Cookie PolicyHow cookies, browser storage, and similar technologies support sign-in, security, preferences, and software functionality.7 sections · Updated September 10, 2026
Company and access
Who operates Empire, how to contact the company, and how we approach accessibility across the website and software platform.
- Company InformationLegal entities, official website information, verified contact channels, and company notices relating to Empire.10 sections · Updated September 10, 2026
- AccessibilityEmpire's approach to making its website and software platform usable for a broad range of customers and assistive technologies.6 sections · Updated September 10, 2026
How to read these documents
Plain language first
Policies are written for customers using the product, with practical wording and clear responsibilities.
Software scope
Empire is described consistently as a SaaS and software provider, with platform features separated from professional services.
Dated and versioned
Every document carries a last-updated date so customers can identify the version that applies.
One place to ask
Questions about any policy can go to the support address, with corporate correspondence available through the company contact channel.